ALICE is AffordPath's consumer-facing assistant — and a name with a purpose. It stands for Asset Limited, Income Constrained, Employed: the millions of working households who earn too much to qualify for traditional aid, yet can't absorb an unexpected medical bill. ALICE explains bills in plain language, finds the assistance you may qualify for, and guides you to a payment path built around what you can truly afford.
A short film about the working households the system keeps missing — and how AffordPath reads real ability to pay to find a fair, affordable path for every patient.
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We're restoring it. In the meantime, please read the ALICE story below or contact Agent@affordpath.com.
[Gentle background music accompanies the narration.]
Meet ALICE. Not a statistic. The working people all around us. Asset Limited, Income Constrained, Employed.
Nearly half of American households live one surprise away from hardship. Then the unexpected happens.
Insurance pays its share and a balance is left behind. $220 billion in medical debt now touches nearly 100 million people.
Providers feel it too. About $65 billion a year in assistance, most of it screened by hand, one form at a time.
There is a better question. Not prove that you qualify, but simply what can you afford to pay?
ALICE reads real ability to pay in minutes. Secure, permissioned insight, not a credit score.
And here's the truth. People have integrity. They want to do what is right.
Most have never been asked what they can afford and matched to the help that fits.
ALICE meets people where they are, automating the intake, not the person's burden, in their language,
by voice, or through a helper, however they need to be understood. No debt sold, no credit harmed,
on-time payments can even help credit grow. On a phone, a tablet at the desk, or through an
advocate or caregiver, ALICE automates the rest and the paperwork nightmare disappears.
AffordPath based on what you can afford to pay.
Original brand-concept film. Describes an intended experience, not confirmation that every feature is live. Figures and outcome claims in the earlier recording have not been revalidated for this release. See the current page text for the present product overview.
Educational overview. Figures reflect published national estimates of medical debt and ALICE households.
ALICE households are employed and responsible — but live with limited assets and frequent cash-flow shortfalls. When a medical bill lands, the old system treats them as a credit risk instead of a customer who can pay on the right terms.
Healthcare debt hits ALICE families hardest, often triggering negative credit reporting — even when they could pay with more flexible options.
Our approach considers relevant, permissioned financial information and current circumstances. Historical income alone does not determine what someone can afford today.
Clear explanations and assistance options come first. Any payment arrangement depends on the available program, approved terms and the person’s circumstances.
This is an interactive demo. Pick a question below or type your own to see how ALICE responds.
Public, scripted illustration of ALICE's tone, not a live eligibility service. Do not enter patient information, financial records or other sensitive details. This demonstration does not submit an assistance application.
Breaks down charges and insurance terms into plain language, so nothing feels like a mystery.
Guides you through a quick, private screening for charity care and discounts you may qualify for.
When you want to talk it through, ALICE hands off to an agent or financial counselor with your context intact.
When a patient wants to talk it through, ALICE connects them to an agent and translates the conversation in real time — so anyone can speak their own language and still get clear, accurate help. We bridge every communication and language barrier along the way.
Phase 2 — delivered through AffordPath's AI voice & translation capabilities
ALICE can be embedded in your portal, app, or a standalone consumer experience — carrying your brand and connecting to the AffordPath affordability engine.
Prefer to talk to an agent? Call (833) 673-7284 or reach us at agent@affordpath.com.