AffordPath's consumer-first experience helps people understand a confusing medical bill, check what financial assistance they qualify for, and find the most affordable path forward — with ALICE, our friendly assistant, guiding the way.
For decades, patient financial assistance has been an afterthought — manual, backward-looking, and offered too late, with almost no advocacy for the person receiving the bill.
An affordability conversation should happen at an appropriate point in the care journey, without delaying needed care. Clear guidance can help people understand when and how to ask for assistance.
To even apply for help, patients are mailed a manual application asking them to hand-fill tax records, bank records, and more — a disconnected process buried at the very back of the revenue cycle.
Even insured patients with high-deductible plans get out-of-pocket bills they simply can't pay. For a working ALICE household near the poverty line, a “discounted” balance is still out of reach.
In one real case, an uninsured patient walked into an emergency room for a visit that came to nearly $10,000. The health system automatically offered to settle for about $3,000 — then mailed an inch-thick manual application to prove it. For someone not working, $3,000 was just as impossible as $10,000. The system offered a number, but no advocacy.
AffordPath moves affordability to the front of the process and automates what used to take an inch of paperwork — becoming the patient's advocate from the very first moment.
A single code links you straight into AffordPath — no forms in the mail, no waiting until discharge.
Intake instantly notes your state, your hospital, and your insurer — so the right rules and protections apply from the start.
Guidance is designed to help you understand potential assistance and the information needed for review, without positioning you against your provider.
Your provider or program makes the assistance decision. Your current circumstances should also inform the conversation about what you can afford.
AffordPath helps patients understand what assistance they may qualify for and offers payment solutions that fit their financial situation. Most patients never learn they qualify for help. AffordPath puts that power directly in their hands.
ALICE explains what you're being charged and what it means — in plain language, without judgment.
A guided screening helps identify assistance you may qualify for and any additional information needed. Your provider or program makes the decision.
See the federal and state protections that apply to you, including limits on what you can be charged.
Medical bills are stressful. ALICE is a warm, patient guide who answers questions, checks your eligibility, and helps you take the next step — and connects you to a real person whenever you need one.
Start a private, judgment-free check to see what you may qualify for.